FAQ
Questions and answers
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Script is your digital health food and functional medicine advisor. We offer health food products, health tests and consultations via video calls.
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Script offers you a completely new way to buy health food products. Instead of buying a lot of cans, you can choose to buy your vitamins in bulk and have them packed in personal small portion bags that come to your home every month. With your first purchase, you get a nice box in which you can store your portion bags. To put together your own vitamin bag, do the following 1) enter our shop 2) choose the nutritional supplements you want 3) We pack your nutritional supplements in 30 sachets (1 sachet/day for 30 days).
Ok that sounds great but I don't know what supplements to take.
If you don't know which nutritional supplements suit you best, you can first take our online health test, which is completely free. There you answer questions about yourself and then receive recommendations on which nutritional supplements suit you. It works like this:
1. Do free health tests
A free online health test where you get recommendations right after you finish the test.
2. Personal recommendations
After you have completed our health test, you will receive personal recommendations about which nutritional supplements are right for you. You can then easily remove/adjust/add supplements before completing your purchase.
3. Home in the mailbox - Then choose the nutritional supplements you wish to buy and have them delivered to your home every month or as long as you want. No strings attached, you can pause or cancel your subscription whenever you want.
I don't have time/can't bear to do the health test, how do I know what to eat?
In cases where you don't have time to do our health test, we also offer ready-made kits that are uniquely developed by our nutrition experts. There you can choose the kit that feels most right for you. They also come packaged in 30-day portioned pouches.
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Script wants to make it easy for you to understand which supplements are best for you. That is why we have developed a free health test where you answer a series of questions about yourself. The result gives you a good idea of which nutritional supplements suit you. If you want a more detailed recommendation, we also offer you a video consultation with our health coaches. Read more under video consultation.
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No, you don't need to take our health test if you already know what you want. You can go directly to our shop and collect your very own vitamin kit. Do this:
1. Enter our shop .
2. Add the food supplements you want to the shopping cart.
3. We then pack the vitamins you have chosen in 30 sachets packed in a nice vitamin box.
4. You get them delivered to your home every month or as long as you want. No strings attached.
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You can read the table of contents on each product page. We only work with the very best suppliers in Europe who go through rigorous quality tests. All supplements are without additives and GMOs.
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Functional medicine is a medical specialization that, on a scientific basis, identifies and treats the underlying causes of chronic diseases and symptoms. In functional medicine, we work to find the real causes of diseases and address them. We want to look beyond symptom relief and instead find the root of a problem and try to correct it. Often it is about a puzzle we put together where all parts of the individual's health are an important piece of the puzzle. The more puzzle pieces we have, the easier it is to see the big picture. Find out as much history as possible and take a thorough history to see if tests can be done based on that to give us more answers. It may involve blood tests or food tolerance tests or perhaps looking more thoroughly at an individual's hormonal balance. The goal is a holistic perspective on health where all tools and puzzle pieces are important to optimize and improve our health.
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If you want a more detailed consultation, we offer video consultations with our experts. Choose the consultation you want and you will then receive an email and instructions to book your call.
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Shipping is free for purchases over SEK 400 per month, otherwise shipping costs SEK 49.
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You can go in and pause your subscription at any time if you feel that you have fallen out of sync with your dose bags.
To pause or end your subscription, go to your page that was created when you became a customer with us (check your order email).
Please note that you must pause or cancel at least 14 days before the next delivery to avoid being charged for the next delivery.
Binding period is 3 months, thereafter the subscription is automatically extended if you have not canceled it 14 days before the binding period ends.
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By law, you are entitled to a 14-day right of withdrawal. The right of withdrawal runs from the day you receive the item and applies provided that the item is returned in unchanged condition (not used, not removed
labels or breaking the seals of packages/dosage bags). To request a return, you must email us at hi@scriptnutrition.com and state:1) Order number
2) Reason for return
3) Name and contact details.We then confirm that the return is permitted and send details of where to send your return. Please note that the customer is always responsible for return costs.
Please note that the right of withdrawal only applies to products that are not specially manufactured. In other words, when buying over the internet, the right of withdrawal does not apply to goods that are specially manufactured according to the consumer's wishes or that have a clear personal touch.
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Contact our customer service at hi@scriptnutrition.com if you received
a faulty item or if something is defective. Describe the error so we can help you in the best way. The complaint must be made within a reasonable time after the fault was discovered. -
If you, the buyer, are under 18 years of age, we need consent from a guardian.
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Your personal privacy is important and we maintain a high level of data protection in accordance with the GDPR. In our privacy policy, we explain how we collect and use your personal information. It also describes your rights and how you can enforce them. We update our integration policy on an ongoing basis, so always read the latest version here on the website before making your purchase.
Read more in our privacy policy.
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When you first order, your vitamin bags are delivered in a nice box and then your refills are delivered in an envelope that you then simply put into your nice vitamin box.
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Your refills always arrive just before your previous dose runs out. The date depends on when you became a customer with us for the first time.
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Our products are not medicine and are not intended to diagnose, treat, cure or prevent any disease. If in doubt, always seek advice from your health care advisor before taking herbal supplements.
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Please note that our website may occasionally contain errors. The inaccuracies that may relate to product descriptions, pricing, promotions, product costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or on any related website is incorrect at any time without notice (including after you have submitted your order).
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Products and content are subject to change without notice. We reserve the right to change or discontinue content or products at any time without notice.
We reserve the right to change prices, correct incorrect prices on all orders and final sales. The prices of our products are subject to change without notice. If the price is incorrect, this may force Script to cancel the purchase and refund all amounts paid in the best way possible. This can be done at any time. In such event, our customer service will attempt to notify you by contacting the email and/or billing address/phone number provided when the order was placed.
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If you submit any contributions to us at our request (for example, survey, comments or reviews) or without a request from us, you submit ideas, locations, content, suggestions, whether online, by email or otherwise ( together, " Comments "), you agree that we may at any time without limitation edit, copy, publish, distribute, translate and otherwise use any media that you submit to us. We may, but have no obligation to retain any Comments in confidence; or respond to any comments; or to pay compensation.
You agree that your comments do not infringe any third party's rights, including trademark, copyright, personality, privacy or other personal or proprietary rights. In addition, you agree that your comments will not contain any illegal, offensive or obscene content or contain computer viruses or other malicious code that may in any way affect the operation of the "Script Nutrition" website and its functionality.
You agree not to use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You take full responsibility for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments made by you or any third party.
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Script works for a sustainable planet ☘️All our products are carefully selected to contain the best natural ingredients. Our packaging is recyclable and after the first order we only send refills to avoid unnecessary shipping.
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Sript's nutritional supplements are sold as a subscription, but you can cancel it whenever you want or choose to pause/postpone your next order if you want to have some time before you receive your next order.
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Well, in a perfect world it does. But unfortunately we don't live in the perfect world and therefore may need to support our bodies with nutrition. Unfortunately, many of us eat very nutrient-poor food. There can be many reasons for that. The food we eat also grows in land that does not contain the same amount of nutrients as it did a hundred years ago, and thus the same nutrition does not accompany the food we ingest. If we stress a lot, it also affects the body's nutrient absorption. Yes, there are these and many more reasons why we sometimes need to step in and support our bodies with a little extra nutrition.
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Use this answer block to discuss some commonly asked questions you've discovered from your customer interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.
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Magnesium is vital for the body and is included, for example, in nearly 300 of the enzyme processes in our bodies. It is a mineral found in our soils and from there it must end up in our bodies via the food we eat. However, much of the food we eat is grown with artificial fertilizers, which in turn counteracts magnesium and means that it is not absorbed properly by the plants. It is said that as many as 80% of the population in the United States do not get their daily dose of magnesium.
If we then add aspects such as the fact that much of what we eat or drink, such as coffee, soft drinks, alcohol and sugar, consumes a lot of magnesium in the metabolism of these substances in the body. Then we can see that it sometimes becomes difficult to come up with a necessary daily dose of Magnesium. Also add that any type of stress consumes a lot of magnesium. The body needs magnesium to deal with the stress it is exposed to and that applies to all types of stress, including hard training.
Based on this, we can say that if you live under severe stress or continuously exercise hard, you may need to add extra magnesium.
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We naturally have digestive enzymes in our bodies. The body is so amazing that it forms different enzymes designed to break down different nutrients. Together, they ensure that the food is broken down into such small components that they can be taken up as nutrition down in the intestine. Nutrition that then acts as building blocks for our body. Various reasons can mean that the production of enzymes does not work properly or that the amount of enzymes is not quite sufficient. We also know that the amount produced in the body decreases steadily with age. Do you feel that certain nutrients affect you negatively? Do you feel bloated or have a stomach ache? Maybe you get a hard stomach? Then you may be helped by digestive enzymes. If you have had other problems with your stomach, there may also be situations where it can help with an extra intake of digestive enzymes in connection with a meal. Feel free to book a consultation with our specialist so you can discuss further. It is often said that we are what we eat, we would rather say that we are what our stomachs digest. Only when digestion works as it should do we have the opportunity to give our bodies the building blocks it needs.
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To be absolutely sure of the answer to that question, we recommend that you measure your vitamin D levels. It is easily done through a blood test. But do you know that you rarely stay in the sun during the summer months. The sun, whose rays hit the skin, is our main source of vitamin D. In our northern latitudes, the sun is also at too low an angle to be able to generate any vitamin D here from approximately September to May. If you also know that you rarely eat foods rich in vitamin D, such as offal, meat, fish and eggs, then it can be difficult to get up to optimal levels. If you experience some of the usual symptoms of vitamin D deficiency, such as a lack of energy or perhaps a weakened immune system, you can perhaps assume that the body needs some
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A B12 deficiency is easily seen in a blood test. Optimal levels of B12 are also strongly related to our gut health. But if you suffer from any of the common symptoms of B12 deficiency, such as fatigue, memory problems, muscle weakness or perhaps depression, then it may be worth examining your B12 levels.
Animal foods are the main source of B12, so if you also know that you don't eat much of that product or maybe nothing at all, then it can be a very good idea to measure your B12 levels.
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Iron deficiency is one of the most common types of nutrient deficiency worldwide. The symptoms may be that you feel tired and lack energy, you have difficulty concentrating and may easily become short of breath. If you suffer from heavy menstruation, it is also unfortunately a catch 22 when heavy menstruation can lead to iron deficiency, but iron deficiency itself affects heavy menstruation negatively as well. You can test by trying to eat more iron-rich foods such as meat, fish, eggs and offal to bring your iron values up yourself. Whole grains, spinach and legumes can also help. But if it becomes difficult for various reasons, it may be worth temporarily supporting with iron supplementation.
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Food intolerance is when you are sensitive to a certain specific food or perhaps several foods. Your immune system reacts and you have a physical reaction. That reaction can be relatively immediate, creating symptoms such as abdominal pain, bloating and general discomfort. You might get hard in the stomach or vice versa. The symptoms can also be more diffuse, however, such as fatigue, headaches, sleep disturbances and brain fog. If you suspect that you suffer from a food intolerance, it can be tested with a simple blood test.
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Toxins are another word for poisons and then mean poisons that are formed through natural processes in living organisms. For example, bacteria can form toxins and these toxins can be found in a variety of environments and also the food we eat. Sometimes when we are exposed to bacteria, we do not get sick from the bacteria itself but from the toxins the bacteria create. If we find ourselves in situations where we are exposed to a lot of toxins, it is called that the toxic load is high.
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Through the food we eat, we get nutrients both in the form of macronutrients and micronutrients. These nutrients are then broken down in the body and later act as building blocks and build up our bodies. Everything from our cells and hormones to our immune system needs these building blocks.
The nutrients are absorbed in the intestine and that nutrient absorption can be disturbed for various reasons. Maybe you suffer from a disease that affects your gut or you suffer from an allergy that affects the gut. You may be exposed to environmental toxins that affect the body's ability to absorb these nutrients. Yes, the reasons can be many. But the point is undeniably that if the body cannot absorb the nutrition it needs, regardless of the reason, it leads to nutritional deficiency. It can lead to a general nutritional deficiency where you have a deficiency of several substances, but it can also be the case that for some reason the body does not have the ability to assimilate a specific substance and you thus have a deficiency of that particular nutrient.
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It is of course possible to update your subscription. Send an email to hi@scriptnutrition.com with your request and we will update your subscription. Specify which vitamin or mineral you want to add or remove. Please note that we need to receive your change at least 14 days before the next delivery.
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It is of course possible to change your subscription so that it suits you best. Send an email to hi©scriptnutrition.com and indicate what you want to change to and we will help you. Please note that we need to receive your change at least 14 days before scheduled delivery.
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Yes, our halal marked products are halal certified. On each dietary supplement, you will see a specification of what they contain.
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We get it, it happens to all of us sometimes. But if you missed taking a sachet, you do not need to take a double dose the next time, but instead continue to take the recommended daily dose the next day.
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When you book your blood test, you will receive instructions by email on how to carry out the test. After you have completed your blood test, you will receive a digital report with your results and you can then book a free consultation with our functional medicine expert. You will then review your results together and you will receive recommendations for dietary supplements. To book your appointment, contact hi@scriptnutrition.com and enter your blood test order number.